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What Clients Say
Your opinions matter!
DEVS – REMEMBER TO DELETE ALL JOHN DOE REVIEWS AFTER LINKING THE REVIEW FUNNELS!!
We had a metal roof installed about 15 years ago and developed a leak. We contacted the original roofing company,... read moreWe had a metal roof installed about 15 years ago and developed a leak. We contacted the original roofing company, they inspected and gave an estimate but failed to return to do the work and only made promises but no activity. The same with another company, they gave an estimate but never returned to complete the job. Two days before Christmas I posted the repair on Angie's List and we were contacted by 2 other companies who promised to call on Dec 26 and schedule a time to give an estimate but that didn't happen either. One company said that they had a minimum fee of $650 for any type of repair before even looking at the roof.Steve, from Genesis, had also been mentioned via Angie's List, called on Dec 26, came out that day, gave the estimate, got the supplies (replacement boots for the vent pipes) and fixed the problem all in the same day. I had been called into work so my wife was home, spoke to Steve and was pleased with his courteous professionalism and response. He was careful regarding the landscaping around the house and cleaned up everything when finished. His final fee was less than $600. Finally, after talking to 4 previous roofing companies, we found one that actually will follow up their talk with action. Definitely on our list to call again for any future roofing needs. read less
Called Steven after hours one night. He missed the call but called back literally within one minute of missing the... read moreCalled Steven after hours one night. He missed the call but called back literally within one minute of missing the call. We set an appointment for him to come by. He came earlier than expected and went straight to work. He sent me pictures of the damage and was able to fix everything the same day. He even did a few extra repairs to make sure I got bang for my buck. Definitely worth it. I’d recommend him to anyone. Nice guy, great customer service, great price. read less
We recently had our roof replaced by Genesis Roof Repair, and as someone who works in this industry, I was... read moreWe recently had our roof replaced by Genesis Roof Repair, and as someone who works in this industry, I was more than impressed with their work product and customer service. From the time we called, Steve went above and beyond in getting us taken care of as we had a leak requiring immediate repairs on our metal roof awning. He came out the day we called to take a look and was to work within a couple of days. The entire process was simple from start to finish and we are so pleased with our new roof! I appreciate the integrity and professionalism as I am very familiar with roofing companies who do not conduct their business with the same level of genuine honesty. I highly recommend if you have roofing needs! read less
